We’ve answered some of the most common questions we get from our customers. If you don’t see your question here, feel free to contact us — we’re always happy to help!
General Questions
Q: What areas do you service?
A: We proudly serve Columbus and surrounding areas. Not sure if you're in our zone? Just reach out and we’ll let you know!
Q: Are you insured?
A: Yes! Anchor Window Cleaning is fully insured, so you can have peace of mind while we’re working on your property.
Q: Do you clean both residential and commercial windows?
A: Absolutely. Whether it’s a single-story home or a multi-level commercial building, we’ve got you covered.
Service Duration and Completion
The duration of our window cleaning service depends on the size and condition of your windows. Our team is committed to completing the job efficiently without compromising on quality. We aim to provide you with sparkling clean windows in a timely manner.
Before & During Service
Q: Do I need to be home during the cleaning?
A: For exterior-only jobs, you don’t need to be home — just make sure we have access to the necessary areas. For interior cleaning, we do ask that someone be present.
Q: What should I do to prepare for my window cleaning?
A: We appreciate it if you can move any furniture or fragile items away from the windows. Don’t worry — we’ll handle the rest with care.
Q: What if it rains on the day of my appointment?
A: Light rain doesn’t usually affect the quality of our cleaning. If the weather is too severe, we’ll reach out to reschedule at your convenience.
Cost and Payment Options
Our pricing is transparent and based on the specific requirements of your window cleaning project. We offer competitive rates for our services. Payment options include convenient methods to suit your preference, ensuring a hassle-free transaction.
Customer Satisfaction Guarantee
Anchor Window Cleaning is dedicated to ensuring your satisfaction with our services. If you are not fully satisfied with the results of our window cleaning, please contact us, and we will address any concerns promptly. Your feedback is valuable to us.
Pricing & Payment
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Q: What forms of payment do you accept?
A: We accept cash, checks, and all major credit cards. Payment is due upon completion of service unless otherwise arranged.